Recruiting

Observational Study

Sponsor:

Massachusetts Institute of Technology

Code:

NCT05199415

Conditions

Psychological Distress

Psychological Well-being

Subjective Health

Injuries

Eligibility Criteria

Sex: All

Age: 18+

Healthy Volunteers: Accepted

Interventions

Health and Well-being Committee

Study Details

Brief summary:

This study seeks to evaluate how work conditions affect workers' health and well-being, job attitudes and decisions on the job, and key organizational outcomes. This study is being carried out in partnership with a national retailer's e-commerce division. The study centers on a cluster randomized trial evaluation of changes in workplace policies and practices in order to understand their impact on workers, families, and the firm but also utilize multi-method data to gain a better understanding of the stressors and sources of resilience for this growing, but understudied population of low-wage workers.

Conditions

Psychological Distress

Psychological Well-being

Subjective Health

Injuries

Study ID

NCT05199415

Start date

Jul 12, 2021

Status verified date

Mar, 2023

Completion date

Aug 31, 2024

Anticipated

Primary completion date

Aug 31, 2024

Anticipated

Eligibility Criteria

Eligibility Criteria

Sex: All

Age: 18+

Healthy Volunteers: Accepted

Inclusion Criteria:

  • All individuals, non-supervisory and supervisory, employed at the fulfillment centers, including temporary workers.

Exclusion Criteria:

  • N/A

Study Design

Enrollment

3459 participants

Anticipated

Allocation

Randomized

Intervention Model

Parallel Assignment

Primary purpose

Other

Interventions and Outcome Measures

Arms

experimental: HaWC Intervention

These are the buildings that are randomized to receive the intervention during the study period.

no intervention: Control

These are the buildings that are randomized to continue as normal (no intervention) during the study period.

Interventions

Health and Well-being Committee

Health and Well-being Committees (HaWCs) will be introduced in treatment sites as a means to facilitate on-going problem identification and collaborative processes for developing action plans, implementing small-scale, site-based improvements. HaWCs will involve 10-14 workers and frontline supervisors, with a worker and manager co-chair. HaWCs will identify challenges to safety, health, and well-being spanning physical hazards, COVID-19 protocols as relevant, other conditions of work (e.g., schedules, pace of work), and policies (e.g., absenteeism, performance management). They will then design and implement mitigating solutions and track outcomes. As such, HaWCs have a broader scope than traditional safety committees and will actively solicit worker voice regarding policies and practices that are not labeled as health and safety policies.

Primary outcome measure

  • Psychological Distress [ Time Frame: 12 Months ]

Central Contacts and Locations

Central contacts

Grace DeHorn, MSW

574-299-6862gdehorn@mit.edu

Erin L Kelly, PhD

(617) 324-4116elkelly@mit.edu

Locations

MIT Sloan School of Management

Recruiting

Cambridge, Massachusetts, United States, 02142

More Information

Sponsor

Massachusetts Institute of Technology

Last update posted

Mar 20, 2023

Last verified

Mar, 2023

Trial information was received from ClinicalTrials.gov and was last updated on 2026-09-10. This information was provided to ClinicalTrials.gov by Massachusetts Institute of Technology on 2023-03-20.