Recruiting

Chatbot

Sponsor:

University of Utah

Code:

NCT07029490

Conditions

Breast Cancer

Eligibility Criteria

Sex: Female

Age: 18+

Healthy Volunteers: Accepted

Interventions

Chatbot

Study Details

Brief summary:

This study is investigating the feasibility of a digital tool called a chatbot for providing educational information about mammography through a tablet, computer, or phone. This study will recruit participants who recently had a mammogram with the University of Utah. Based on their mammography results, women will be placed into two cohorts using their BI-RADS category. Once mammogram results are available, patients will be randomized 1:1 to either usual care or usual care with chatbot. This study will randomly invite participants from four groups for focus group discussions (FGDs) based on their mammogram results and adherence to screening recommendations

Conditions

Breast Cancer

Study ID

NCT07029490

Start date

Nov 19, 2025

Status verified date

Nov, 2025

Completion date

Sep, 2028

Anticipated

Primary completion date

Mar, 2028

Anticipated

Eligibility Criteria

Eligibility Criteria

Sex: Female

Age: 18+

Healthy Volunteers: Accepted

Inclusion Criteria:

  • Adult (equal to or above 18 years old)
  • English or Spanish speaking
  • Visit a mammography program for routine screening.

Exclusion Criteria:

  • Patients who are currently in treatment for breast cancer
  • Patients who are not of 18 years of age.
  • Patients who don't speak English or Spanish
  • Men
  • Cognitive limitations that impede informed consent

Study Design

Enrollment

2700 participants

Anticipated

Allocation

Randomized

Intervention Model

Parallel Assignment

Primary purpose

Health Services Research

Interventions and Outcome Measures

Arms

no intervention: Usual Care

Usual Care: This will include participants randomized to usual care.

experimental: Chatbot

Chatbot: This will include participants randomized to usual care with the Chatbot.

Interventions

Chatbot

The Chatbot used in this study will be used after mammography to facilitate follow-up, answer patient questions, and provide information.

Primary outcome measure

  • Screening Adherence [ Time Frame: up to 24 months from initiation of study intervention ]

Central Contacts and Locations

Central contacts

Locations

Huntsman Cancer Institute/ University of Utah

Recruiting

Salt Lake City, Utah, United States, 84108

Contacts

Principal Investigator:

Elissa Ozanne, PhD

More Information

Sponsor

University of Utah

Last update posted

Nov 21, 2025

Last verified

Nov, 2025

Keywords

  • Mammography
  • Chatbot
  • Mobile Mammography

Trial information was received from ClinicalTrials.gov and was last updated on 2026-09-09. This information was provided to ClinicalTrials.gov by University of Utah on 2025-11-21.