Recruiting

Videoconferencing vs. Phone

Sponsor:

University Health Network, Toronto

Code:

NCT07255196

Conditions

Patient Education

Radiotherapy

Eligibility Criteria

Sex: All

Age: 18+

Healthy Volunteers: Not accepted

Interventions

Videoconferencing Software for Pre-Treatment Education

Study Details

Brief summary:

The goal of this clinical trial is to compare whether the use of videoconferencing in breast cancer patients undergoing radiotherapy is better for pre-treatment education than telephone calls. The main question it aims to answer is in breast cancer patient receiving radiotherapy, does videoconferencing, compared to telephone calls for pre-treatment education result in decreased procedural fears and concerns? The investigators hypothesize that the use of videoconferencing for pre-treatment radiotherapy education will decrease breast cancer patients' procedural fears and concerns. Researchers will compare the current standard of care in a 30 minute radiation therapist led pre-treatment education call to the intervention of a 45 minute radiation therapist led videoconferencing call to see if the intervention reduces patient procedural fears and concerns, anxiety levels, and has higher patient satisfaction. Participants will be asked to complete questionnaires at three time points: 1. Baseline - at time of study consent. 2. CT-Simulation - after their radiotherapy CT-Simulation appointment. 3. Day 1 Treatment - after their first day of radiotherapy treatment.

Conditions

Patient Education

Radiotherapy

Study ID

NCT07255196

Start date

Dec 20, 2025

Status verified date

Nov, 2025

Completion date

Dec, 2026

Anticipated

Primary completion date

Jul, 2026

Anticipated

Eligibility Criteria

Eligibility Criteria

Sex: All

Age: 18+

Healthy Volunteers: Not accepted

Inclusion Criteria:

  • 18 years or older
  • Access to an internet connected device with a microphone and camera
  • Able to communicate in English with/without a translator
  • Receiving radical breast cancer radiotherapy

Exclusion Criteria:

  • Previous radiotherapy treatment

Study Design

Enrollment

130 participants

Anticipated

Allocation

Randomized

Intervention Model

Parallel Assignment

Primary purpose

Supportive Care

Interventions and Outcome Measures

Arms

no intervention: Standard Care Arm

30 minute radiation therapist-led pre-treatment education with a telephone call to explain upcoming radiotherapy treatment, side-effects, appointment logistics and answer patient questions

active comparator: Videoconferencing Arm

45 minute radiation therapist-led pre-treatment education with a videoconferencing call to explain upcoming radiotherapy treatment, side-effects, appointment logistics and answer patient questions

Interventions

Videoconferencing Software for Pre-Treatment Education

Videoconferencing software used for pre-treatment education with face-to-face, patient-to-provider communication using a slide deck with images to help with pre-treatment educational material for radiotherapy

Primary outcome measure

  • Cancer Treatment Survey Procedural Fears & Concerns Subscale (CaTS-PC) [ Time Frame: Measured at three time points (T1-T3). T1: Baseline, T2: exactly after patient CT-Simulation and T3: exactly after patient first day of radiotherapy ]

Central Contacts and Locations

Central contacts

Locations

Princess Margaret Cancer Center

Recruiting

Toronto, Ontario, Canada, M5G 2C4

More Information

Sponsor

University Health Network, Toronto

Last update posted

Apr 28, 2026

Last verified

Nov, 2025

Keywords

  • Virutal Care
  • Videoconferencing
  • Patient Education

Trial information was received from ClinicalTrials.gov and was last updated on 2026-09-10. This information was provided to ClinicalTrials.gov by University Health Network, Toronto on 2026-04-28.