Recruiting

Observational Study

Sponsor:

Emory University

Code:

NCT07290335

Conditions

Recruitment

Eligibility Criteria

Sex: All

Age: 18+

Healthy Volunteers: Not accepted

Interventions

Baseline (control) message

Positively-valenced message

Payment-inclusive message

Positively-valenced, payment-inclusive message

Study Details

Brief summary:

This platform trial aims to evaluate the effectiveness of different messaging strategies within a MyChart messaging program for research recruitment. MyChart is a patient portal system within the Electronic Medical Record (EMR), and messages can be sent directly to patients about research opportunities.

Conditions

Recruitment

Study ID

NCT07290335

Start date

Feb 19, 2026

Status verified date

Feb, 2026

Completion date

Apr, 2027

Anticipated

Primary completion date

Apr, 2027

Anticipated

Eligibility Criteria

Eligibility Criteria

Sex: All

Age: 18+

Healthy Volunteers: Not accepted

Inclusion Criteria for primary studies that are recruiting participants:

  • All studies using the MyChart recruitment service are eligible, including both clinical trials and observational studies.

Exclusion Criterion for primary studies that are recruiting participants:

  • Not using MyChart for recruitment.
  • At least 500 messages sent, 125 for each arm

Inclusion Criteria for patients:

  • All patients receiving messages via MyChart will be included
  • Potential eligibility for a study using MyChart requirement based on the planned query/criteria for that study.

Exclusion Criteria for patients:

  • Minor
  • Excluded from primary study that is recruiting participants.

Study Design

Enrollment

100000 participants

Anticipated

Allocation

Randomized

Intervention Model

Parallel Assignment

Primary purpose

Health Services Research

Interventions and Outcome Measures

Arms

active comparator: Baseline (control) message

Patients in the Emory Healthcare system, who have not opted out of research contact, receiving MyChart messaging for research recruitment using the current standard template.

experimental: Positively-valenced message

Patients in the Emory Healthcare system, who have not opted out of research contact, receiving MyChart messaging for research recruitment using a template with inclusion of positively-valenced language describing the study's value.

experimental: Payment-inclusive message

Patients in the Emory Healthcare system, who have not opted out of research contact, receiving MyChart messaging for research recruitment using a template containing information about payment to participants.

experimental: Positively-valenced, payment-inclusive message

Patients in the Emory Healthcare system, who have not opted out of research contact, receiving MyChart messaging for research recruitment using a template with both positively-valenced language and payment information.

Interventions

Baseline (control) message

The MyChart study recruitment program will send a message based on the current template, which is a brief message with a neutral tone.

Positively-valenced message

The MyChart study recruitment program will send a message based on a template that contains positively-valenced language related to the value/importance of the study.

Payment-inclusive message

The MyChart study recruitment program will send a message based on a template that includes more detailed information about participant payment.

Positively-valenced, payment-inclusive message

The MyChart study recruitment program will send a message based on a template that includes both positively-valenced language and detailed information about participant payment.

Primary outcome measure

  • Rate of "interested" response to recruitment messages [ Time Frame: Month 12 ]

Central Contacts and Locations

Central contacts

Neal Dickert, MD, PhD

(404) 712-6834njr@emory.edu

Locations

Emory Healthcare System

Recruiting

Atlanta, Georgia, United States, 30322

More Information

Sponsor

Emory University

Last update posted

Feb 25, 2026

Last verified

Feb, 2026

Keywords

  • Research recruitment
  • Patient portal-based communication

Trial information was received from ClinicalTrials.gov and was last updated on 2026-09-10. This information was provided to ClinicalTrials.gov by Emory University on 2026-02-25.