Recruiting

Observational Study

Sponsor:

Hackensack Meridian Health

Code:

NCT07594782

Conditions

Pediatric Uninsured Emergency Visits

Emergencies

Eligibility Criteria

Sex: All

Age: 18+

Healthy Volunteers: Accepted

Interventions

Navigation through financial systems and linkage to resources

Study Details

Brief summary:

The study introduces a bedside intervention assisting families with the enrollment or re-enrollment process through patient direct contact with NJFamily Care and financial departments, using an emergency department (ED)-based navigator tool. The primary objective is to identify the barriers contributing to the lack of insurance coverage through NJ Family Care coverage using a brief survey with the parents of children who are treated in the ED and identified as uninsured, and to study the effect of a bedside intervention designed to assist families with the enrollment or re-enrollment process.

Conditions

Pediatric Uninsured Emergency Visits

Emergencies

Study ID

NCT07594782

Start date

Aug 19, 2026

Status verified date

Aug, 2026

Completion date

Aug 13, 2028

Anticipated

Primary completion date

Aug 13, 2028

Anticipated

Eligibility Criteria

Eligibility Criteria

Sex: All

Age: 18+

Healthy Volunteers: Accepted

Inclusion Criteria:

  • Parent/guardian/ legal authorized representative (age 18 years or older) with children aged: 1 month to 17 years of age who obtain care in the pediatric emergency department
  • Child Uninsured (ie, Charity Care, HUMC Charity Care, Pending Medicaid, Self-Pay)
  • Interested in applying or receiving assistance with NJfamilycare
  • Not pending private insurance coverage
  • Primary language of the parent or guardian is identified as English
  • Pediatric patient lives in New Jersey

Exclusion Criteria:

  • Parent/guardian/legal authorized representative with children aged: less than 1 month and greater than 17 years old Insured pediatric patient Parent/ Guardian/Legal Authorized Representative not present Parent/ Guardian/Legal Authorized Representative age 17 years or younger Primary language not identified as English Patients visiting the Emergency Department related to Motor Vehicle Accidents Already participated in this study

Study Design

Enrollment

180 participants

Anticipated

Intervention Model

Single group

Primary purpose

Health Services Research

Interventions and Outcome Measures

Arms

experimental: Bedside intervention and support

A bedside intervention assisting families with the enrollment or re-enrollment process through patient direct contact with NJFamily Care and local financial departments, using an ED-based navigator tool.

Interventions

Navigation through financial systems and linkage to resources

Navigation through financial systems and linkage to resources to connect families and ultimately help them gain access to insurance for the pediatric patient.

Primary outcome measure

  • Barriers to medicaid enrollment or reenrollment [ Time Frame: Survey is completed upon enrollment ]
  • Rate of Successful Medicaid Enrollment or Re-enrollment Approval [ Time Frame: Assessed via participant follow-up call or review of the electronic health record at 90 days post-intervention. ]

Central Contacts and Locations

Central contacts

Daisy Negron, MBA, BSN, RN

551-996-3206Daisy.Negron@hmhn.org

Locations

Hackensack Univarsity medical Center

Recruiting

Hackensack, New Jersey, United States, 07601

Contacts

Daisy Negron, MBA, BSN, RN

551-996-3206Daisy.Negron@Hmhn.org

More Information

Sponsor

Hackensack Meridian Health

Last update posted

Aug 21, 2026

Last verified

Aug, 2026

Keywords

  • Pediatric uninsured emergency visits
  • lack of insurance
  • linkage to resources
  • Medicaid

Trial information was received from ClinicalTrials.gov and was last updated on 2026-09-10. This information was provided to ClinicalTrials.gov by Hackensack Meridian Health on 2026-08-21.