Recruiting

Patient Navigation Program

Sponsor:

Northwestern University

Code:

NCT07669753

Conditions

Cancer

Cancer , Healthy

Eligibility Criteria

Sex: All

Age: 18+

Healthy Volunteers: Accepted

Interventions

Standard-PN

4R-PN

AI-PN

Study Details

Brief summary:

The purpose of this study is to evaluate patient navigation programs designed to reduce barriers to cancer screening and improve healthcare experiences for adults living in Chicago. Participants will be asked to complete two surveys: the first survey shortly after the participants join the study and a second survey after 1 year. Participants will be joining one of three patient navigation programs, assigned at random. The investigators expect the participants to be in this patient navigation program for 12 months, followed by a 1-month window to complete the final survey.

Conditions

Cancer

Cancer , Healthy

Study ID

NCT07669753

Start date

Jun 1, 2026

Status verified date

Jun, 2026

Completion date

Aug 31, 2029

Anticipated

Primary completion date

Aug 31, 2028

Anticipated

Eligibility Criteria

Eligibility Criteria

Sex: All

Age: 18+

Healthy Volunteers: Accepted

Inclusion Criteria:

1. adults 18 years and older;
2. able to complete verbal survey in English, Spanish, or Mandarin/Cantonese Chinese;
3. reside in Chicago;
4. able to give informed consent;
5. agree to a verbal consent document prior to being registered in the study;
6. has a smart device with access to the internet.

Exclusion Criteria:

  • Age <18
  • Incarceration
  • Adults unable to give informed consent

Study Design

Enrollment

750 participants

Anticipated

Allocation

Randomized

Intervention Model

Parallel Assignment

Primary purpose

Screening

Interventions and Outcome Measures

Arms

active comparator: Standard PN

Standard Patient Navigation (Standard-PN) A patient navigator will connect with you by phone and text messaging.

experimental: 4R PN

4R Checklist Patient Navigation (4R-PN) A patient navigator will connect with you by phone and text messaging plus a "Get Healthy" checklist tool will be available for you.

experimental: AI PN

AI-Augmented Patient Navigation (AI-PN) A patient navigator will connect with you by phone and text messaging plus an AI chatbot will be available for you to use on your phone or personal device.

Interventions

Standard-PN

The standard health navigation group will work with a Health Navigator during the 12 months time in the study. A Health Navigator is a trained, non-clinical staff member who helps the participants understand and access cancer screening and follow-up care. They are not doctors or nurses, but they work to support the participants in navigating the healthcare system.

4R-PN

The standard Health Navigation with the "Get Healthy" checklist group will work with a Health Navigator and a guided checklist over the next 12 months.

A Health Navigator is a trained, non-clinical staff member who helps you understand and access cancer screening and follow-up care. They are not doctors or nurses, but they work to support you in navigating the healthcare system.

AI-PN

The health navigation with the AI chatbot group will work with a Health Navigator and an AI Chatbot over 12 months. A Health Navigator is a trained, non-clinical staff member who helps you understand and access cancer screening and follow-up care. They are not doctors or nurses, but they work to support you in navigating the healthcare system.

Primary outcome measure

  • Cancer screening utilization [ Time Frame: From enrollment to the end of intervention at 12 months. ]

Central Contacts and Locations

Central contacts

Melissa Simon

(312) 503-8780m-simon2@northwestern.edu

Ivy Leung

312-503-0751ivy.leung@northwestern.edu

Locations

Northwestern University

Recruiting

Chicago, Illinois, United States, 60611

Contacts

Melissa Simon

(312) 503-8780m-simon2@northwestern.edu

More Information

Sponsor

Northwestern University

Last update posted

Jun 25, 2026

Last verified

Jun, 2026

Keywords

  • cancer prevention
  • cancer screening

Trial information was received from ClinicalTrials.gov and was last updated on 2026-09-09. This information was provided to ClinicalTrials.gov by Northwestern University on 2026-06-25.