Recruiting

ContextCare

Sponsor:

Scarborough Health Network

Code:

NCT07890532

Conditions

Patient Discharge

Health Literacy

Eligibility Criteria

Sex: All

Age: 18+

Healthy Volunteers: Not accepted

Interventions

ContextCare-assisted discharge communication

Standard discharge communication

Study Details

Brief summary:

This randomized pilot study will compare standard hospital discharge communication with discharge summaries simplified using ContextCare, an artificial intelligence-assisted application. The study will enroll 50 adults discharged from Scarborough Health Network. Participants will be assigned to one of two groups in a 1:1 ratio, with allocation stratified by baseline health literacy. The main measure is how well participants explain their diagnosis, treatment, follow-up care, and instructions for seeking further help immediately after receiving discharge information. The study will also assess satisfaction, recall after discharge, and selected post-discharge outcomes.

Conditions

Patient Discharge

Health Literacy

Study ID

NCT07890532

Start date

Aug 20, 2026

Status verified date

Oct, 2026

Completion date

Oct 30, 2026

Anticipated

Primary completion date

Oct 30, 2026

Anticipated

Eligibility Criteria

Eligibility Criteria

Sex: All

Age: 18+

Healthy Volunteers: Not accepted

Inclusion Criteria:

  • Age 18 years or older.
  • Medically stable for discharge.
  • Completed discharge summary available.
  • Independently able to participate in consent.
  • Able to understand the consent form in English.

Exclusion Criteria:

  • Age younger than 18 years.
  • Medical instability or acute illness preventing discharge.
  • Has a legally authorized representative or substitute decision maker for conditions including, but not limited to, impaired vision and/or hearing or impaired speech.
  • Discharge summary unavailable at the time of discharge.

Study Design

Enrollment

52 participants

Anticipated

Allocation

Randomized

Intervention Model

Parallel Assignment

Primary purpose

Health Services Research

Interventions and Outcome Measures

Arms

experimental: ContextCare

Participants receive AI-simplified discharge instructions generated using ContextCare, tailored to their preferred language and information format, with optional audio and an interactive chat function.

active comparator: Standard discharge communication

Participants receive the standard hospital discharge process, consisting of verbal and printed discharge instructions from hospital staff.

Interventions

ContextCare-assisted discharge communication

De-identified discharge summaries are processed by ContextCare using large language models to simplify medical language and organize information under care plan, medications, follow-up appointments, and when to seek help. Output is tailored by language and preferred format and may include audio and interactive follow-up questions.

Standard discharge communication

Routine verbal explanation and printed hospital discharge instructions provided by hospital staff.

Primary outcome measure

  • Patient comprehension of discharge instructions: total teach-back score [ Time Frame: Immediately after discharge instructions are provided ]

Central Contacts and Locations

Central contacts

Joshua Landy

416-300-2010jlandy@shn.ca

Locations

Scarborough Health Network

Recruiting

Scarborough Village, Ontario, Canada

More Information

Sponsor

Scarborough Health Network

Last update posted

Oct 22, 2026

Last verified

Oct, 2026

Keywords

  • Discharge communication
  • Patient comprehension
  • Health literacy
  • Artificial intelligence
  • Teach-back
  • ContextCare

Trial information was received from ClinicalTrials.gov and was last updated on 2026-10-23. This information was provided to ClinicalTrials.gov by Scarborough Health Network on 2026-10-22. Recruitment status is synced daily from ClinicalTrials.gov and may not reflect the sponsor's current status. Confirm during your call.